1

E-exchange and the Boundary between Households and Organizations

Year:
2003
Language:
english
File:
PDF, 446 KB
english, 2003
2

Value creation by company‐consumer interaction

Year:
1996
Language:
english
File:
PDF, 1.14 MB
english, 1996
3

The customer as co‐producer

Year:
1996
Language:
english
File:
PDF, 203 KB
english, 1996
4

The ICT revolution in consumer product markets

Year:
2000
Language:
english
File:
PDF, 120 KB
english, 2000
6

From E-Channel to Channel Mix and Channel Integration

Year:
2005
Language:
english
File:
PDF, 280 KB
english, 2005
8

From real world to mirror world representation

Year:
2002
Language:
english
File:
PDF, 103 KB
english, 2002
9

A consumer perspective on experience creation

Year:
2008
Language:
english
File:
PDF, 202 KB
english, 2008
10

Consumer dissatisfaction; scope and policy implications

Year:
1984
Language:
english
File:
PDF, 791 KB
english, 1984
11

The role of emotion in service evaluation

Year:
2008
Language:
english
File:
PDF, 203 KB
english, 2008
14

The changing consumer in Sweden

Year:
1997
Language:
english
File:
PDF, 1.00 MB
english, 1997
15

Another look at consumer dissatisfaction as a measure of market performance

Year:
1983
Language:
english
File:
PDF, 887 KB
english, 1983